📐Overview MultiSwap - FAQs
What is Mulitswap?
MultiSwap is a smart routing multichain DEX aggregator that enables cross-chain swaps.
Seamlessly swap any asset on any network for any asset on any network with MultiSwap!
How to Swap between EVM chains?
Select any EVM Network as FROM and To, and then select a token for swap. You will see the quotation after selecting tokens, and then you will be able to click on the Swap button.
Users can also swap to any wallet address by entering the address in the Send To field. Please refer to the following screencast
How to swap between EVM and NON EVM or NON EVM and EVM chains?
You can swap by selecting EVM/Non-EVM as a From and selecting EVM/NON EVM as a To address. The user needs to provide an address in the Send To field to conduct a swap.
Which networks are supported in MultiSwap?
Following EVM networks are supported in MultiSwap BSC Arbitrum Fantom Polygon
The following NON EVM network is supported in MultiSwap:
Which Wallets are supported in MultipSwap?
The following wallets are supported in MultiSwap Metamask for EVM chains and Kepler wallet for non-evm chains i.e. Cudos
How to get support and report bugs?
You can report bugs through the "Report a Bug" button shown on the MultiSwap dApp as shown in the picture below:
Once you report a bug, grab the bug ID then follow the instructions below to submit a support ticket to notify a member of our team through our ticketing system. We have launched a ticketing system to ensure we can get you the best support from relevant team members.
Submitting a Ticket in Discord
Our support system is in Discord.
If you are already in our Discord Server
Go to the
#mod-supportchannelClick create a ticket and submit your bug ID along with a description of the issue
If you have not joined our Discord Server yet
Join our Discord by clicking this link: https://discord.gg/TfrWeN8Vtq
Accept the rules, and grab the community-member role if you haven't already done so
Go to the
#mod-supportchannelClick create a ticket and submit your bug ID along with a description of the issue
A team member will respond to your query as soon as they review the ticket request.
What minimum amount is allowed on MultiSwap for swap?
The minimum amount for any swap is set as 0.01
How to check the status of your previous swap or previous swap history?
You can check the status of your previous swaps by going to the My Trades section from the left menu under MultiSwap. You can see the statuses of your previous swaps, which will be marked as Completed.
What is the functionality of the switch network?
If you are connected with a different network, and you selected a different network as From network then it will show you Switch Network. After clicking the Switch Network button you will be shifted to the required network in MetaMask.
How to search for available tokens?
You can search for available tokens by typing in the token name or pasting the token contract address in the search token field.
Which wallet extensions should be installed on your system for making a swap?
MetaMask and Kepler wallet extensions are required for making swaps between EVM to NON-EVM; however, only MetaMask is sufficient if you swap between EVM to EVM chains.
Are there any fees for using MultiSwap?
Currently there are no platform fees for using MultiSwap, you just pay for the gas charged by the network. Otherwise, MultiSwap is fee free for the time being.
How do multichain swaps work?
Multichain swaps work through various processes based on the Asset's category, described as Foundry, Ionic, and Refinery assets. Please refer to the following link for more details.
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